Reference

Terms Conditions, Plainly Set Out

These Terms & Conditions are the working agreement between you and 97j777. Read them once before you open an account, and keep the page bookmarked on your phone, because they cover your wallet, your deposits and how we settle any dispute.

Read before you depositCovers account and wallet useDispute steps includedContact details inside
97j777 Terms Conditions, Plainly Set Out
TERMS HELP DESK

Ask Us About the Terms Directly

A term you do not understand is worth one message, not a guess. Our Bangladesh support team answers questions about clauses, wallet rules and account status in English, and you can reach them from inside your logged-in account where your details are already in front of the agent.

In-account chat Open a session from your account wallet page and a Bangladesh support agent can pull up your profile, deposit history and any restriction on the spot.
Email record For a written answer you can keep, send your question to our support address and quote your account number so we can match the clause you are asking about.
Transaction dispute If a bKash, Nagad or Rocket transfer does not land on your wallet, send the provider's transaction ID and screenshot and we will trace it with you.
DATA AND ACCESS

Open Your Account and Stay in Control

You hold the keys here. Your login is protected by an OTP sent to the number on your profile, so keep that SIM with you and never share the code. Changing your wallet number triggers a verification step before any payout goes out, and that check exists to stop someone else redirecting your money. We keep account, deposit and login records for as long as the law requires and use them only to run the service, resolve disputes and meet our own record-keeping duties.

Your data, your request

You can ask us what account details we hold, request a correction to a wrong name or number, or ask us to close the account and stop marketing messages.

Cookies on this page

We use cookies to keep you signed in and remember your language choice. You can clear them in your browser settings, though you will need to sign in again.

Login security steps

The OTP code goes only to your registered number. We never ask for it in chat, and we will not call you asking to read it back to us.

Retention and closure

After you close your wallet, transaction records stay on file for the period the law sets. Ask support for a copy before you close if you want one.

Questions You Send Us Most Often

Here are the points our Bangladesh support desk fields again and again about these terms, answered without the legal wrapping.

Yes. Confirming the box at sign-up means you accept them. If any clause does not sit right with you, message support before you deposit rather than after.

They can, when payment rules or local law shift. The updated text goes live on this page and applies from the date shown, so check it when you sign in.

Multiple accounts on one person are against our terms. We may freeze the extra wallet and verify which one is yours before releasing any balance on it.

Start with the provider if the money never left your wallet. If it left but did not reach us, send the transaction ID to our support team and we will trace it.

Ask support in writing from your registered email or the in-account chat. We confirm there is no pending payout, then close the wallet and stop the messages.

No. What we can offer you depends on your local law and eligible regions, so some features may be limited or unavailable where you are joining from.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.