Read What We Collect Before You Deposit
What we collect falls into three groups, and none of them should surprise you. First, what you type in yourself: name, mobile number, date of birth, and the wallet number you register with. Second, the activity that keeps the account running — the deposits you send
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through bKash, Nagad or Rocket, the games and cricket markets you open, Baccarat Jungle and Football Goalzone among them, and the handset you reach them on. Third, technical records such as IP address and sign-in times, which help us spot someone trying to get into an
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account that is not theirs. We hold wallet transaction records because a payment query needs a trail on both sides. If a bKash transfer leaves your app but never reaches your account wallet, that record is how we trace it. We do not sell your data.
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We pass it only to the processors that move your money and to the studios whose tables and slots you open, and only the part they need to serve you. How long we keep each record depends on its type. Transaction and verification records stay while
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your account is open, and for whatever period local rules require afterwards. Preference settings we drop as soon as you change them. One point matters more than the rest. Whether you can hold an account at all depends on your local law and eligible regions. Where
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access is limited, this policy still covers what you have already sent us, and you can ask us to close it out.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.